MS Teams & Direct Routing
Microsoft Teams & Direct Routing across the UK
Transform the Way Your Business Communicates
In today’s hybrid working world, businesses need flexible, reliable, and cost-effective communication tools. At Telecom Networks, we help organisations unlock the full potential of Microsoft Teams Direct Routing, combining collaboration, calling, and connectivity into one seamless platform.
With Direct Routing, your Microsoft Teams platform becomes more than just a collaboration tool, it transforms into a complete business phone system, enabling you to make and receive external calls via the Public Switched Telephone Network (PSTN).
When you choose Telecom Networks for your Microsoft Teams solution, you gain a fully managed, end-to-end service backed by industry-leading reliability.
The key benefits are:
One Unified Platform: Calls, meetings, chat, and collaboration tools all in one place.
Cost Savings: Lower line rental and call charges compared to traditional telephony.
Flexibility: Perfect for remote workers, hybrid teams, and multi-site organisations.
Scalability: Add or remove users instantly as your business grows.
Business Continuity: Stay connected even during outages or office relocations.
Enterprise-Grade Reliability: Delivered over Gamma’s resilient, carrier-grade network.

Speak to one of our team today
Tel: 0141 404 5441
One of our friendly, expert members of staff are just one phone call away.
What is MS Teams Direct Routing?
Direct Routing connects Microsoft Teams to your existing telephony infrastructure, allowing your staff to make and receive calls from within the Teams application. Instead of relying on costly on-premise phone systems, Direct Routing leverages cloud technology to deliver a flexible, scalable, and future-ready hosted telephony solution.
In simple terms: Teams becomes your business phone system, accessible on desktops, laptops, and mobile devices, keeping your team connected wherever they work.
Why Choose Telecom Networks?
At Telecom Networks, we provide more than just the technology — we provide the expertise to make it work for your business. Our team handles setup, configuration, and ongoing support, ensuring your Teams Direct Routing solution runs smoothly from day one.
Why Telecom Networks?
Local provider of hosted telephony in Scotland.
Fully managed setup and UK-based support.
Tailored solutions to match your business needs.
Partnerships with trusted providers like Gamma and Microsoft.
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