Have you migrated your business voice and data services to the cloud?
All UK businesses you should now be using an IP platform for voice and data. If you have not already, then you should be making preparations to transition all of your business services to an ALL-IP Platform as soon as possible – If you have a specific reason for one or more of your business […]
Moving forward with mobile
Mobile is a key factor in the way we do business,from devices to connectivity and network, it’s a vital cog in the way we work. With its continual evolution and the latest introduction of 5G, choosing the right network to support your business is vital. Employees want to be able to rely on their connection […]
The biggest misconception in moving to a cloud solution.
1. Perception=It will cost more money Reality = often it saves the customer money as there are no maintenance charges, call plans are free with a cloud based solution and there are no upfront costs for the hardware. 2. Perception = If my internet goes down I wont get any calls Reality = If […]
How to Balance Your Telephony Priorities
Today’s IT decision makers are facing a rapidly changing digital landscape. The priorities of IT departments within businesses are evolving, driven by three distinct pressures: The move from the ground to the cloud We’re not using 56k dial up anymore. The ubiquity of high bandwidth data connections has made cloud technology readily available to businesses […]
Missing customer calls is never a good thing.
It means losing business opportunities, losing customer loyalty, and losing out on valuable interactions with your customers. Missing calls is a serious business. Yet, many businesses see it as an inevitability. After all, during peak time it can be difficult to get to all your customers, and many of them will hang up before talking […]
Needing to upgrade your telecoms and have no idea where to start ?
At Telecom Networks we understand it can be overwhelming to understand where to start when looking to upgrade your telecoms. We like to ensure the process is as simple and as jargon free as possible so you fully understand your options. That’s why at Telecom Networks we offer: Dedicated proactive account management team to each and […]
Phone Fraud
Phone fraud is becoming a real problem in the UK, costing businesses £953 million1. It can result in bill shock and loss of service, which can be disruptive to your business operations. According to a survey commissioned by ITSPA which surveyed 1,000 businesses across the UK, 27% had been hacked in the past five years, […]
What is SoGEA Broadband?
SoGEA stands for Single Order Generic Ethernet Access. Now you only need to place one order for your broadband data service. Traditional phone line installation is not needed with SoGEA so costs fall. SoGEA delivers the same performance and data rates as FTTC broadband. It uses the same infrastructure and has the same geographic availability, […]
So, a New Year has arrived!
While the nation jumps in and out of lockdown, it is important for your customers to know that your business continues to provide them with a consistent, positive and secure service. To do this, you need to ensure that you are fully setup with a reliable phone system and efficient communication software. Whilst many businesses […]
Our Most FAQ’s
What happens if my BB goes Down? We have a DR plan and divert facility that can instantly be actioned and put in place until we find out the source of the problem ensuring your call flow is not interrupted. Will I lose my number? No, this is converted from its current form […]